Contact Us

Talk to us

Our support team answers in your own language, at any hour of the day and on every day of the year. Choose live chat for a quick reply, or email if your question can wait.

Help with logging in

If you cannot get into your account, use the forgotten account or password link in your member casino, or open live chat and we will help you back in.

VIP questions

Members who want to know more about VIP status can contact our dedicated VIP team, which is available around the clock.

Missing our emails

We send promotions, prize draws and newsletters every week. If they do not reach you, check the junk or spam folder of your mailbox and mark our messages as safe. To stop them, use the unsubscribe link at the bottom of any email, and allow up to 24 hours for the change.

Disputes

Raise any problem with us first. If we cannot settle it together, we refer the dispute to an arbiter such as eCogra, and its decision is final.