Responsible Gambling

Play for fun

Treat gambling as leisure, and know before you start how much time and money you can spare. Some habits that help:

• Fix your spending limit in advance.
• Accept a loss instead of trying to win it back.
• Keep an eye on how often and how long you play.
• Step away now and then during a winning run, and pick a sensible moment to stop.
• Gambling will not make you rich or clear your debts.
• Every result is down to chance, and no system changes that.
• Skip play when you feel low or upset, and never mix it with alcohol or drugs.
• Keep plenty of other activities in your life.

Our short self-assessment test helps you check your own play.

Deposit limits

Our support team can set a daily, weekly or monthly deposit limit on your account. Raising or removing a limit only takes effect after 24 hours.

Cooling off and self-exclusion

For a short break, choose a cooling-off period of 24 hours up to 6 weeks. For a longer one, self-exclusion runs for 6 months, and once it is in place we cannot lift it early. Talk to support first, then send your request by email from the address registered on your account. It counts as active once our confirmation email reaches you. We also advise you to self-exclude with any other operator where you hold an account.

Protecting minors

Play at our member casinos is only for adults older than 19, or the legal age of majority where you live if that is higher. Parents can block gambling sites with filtering programs such as Cyberpatrol, Cybersitter and Netnanny.

Outside help

The National Council on Problem Gambling and Gamblers Anonymous both offer information and support on problem gambling.